When it comes to dream vacations, the five-star Zafiro Palace Andratx is raising the bar with its exclusive take on the all-inclusive concept
The secluded cove of Camp de Mar on the southwest coast of Mallorca is only around 25 minutes from the bustle of the Spanish island’s capital, Palma, but it may as well be in another world. Here, the pace of life runs slowly, thanks to the beauty and peace of nature, a perfect beach and a picturesque Mallorcan fishing village. Overlooking the sleepy bay, a short walk from the beach and adjoining an internationally renowned championship golf course, is Zafiro Palace Andratx, an all-suite, five-star luxury hotel with majestic views of the Mediterranean. This is a hotel built around a philosophy of relaxation and recuperation, with staff fully dedicated to the principles of pampering – an experience that is elevated even further by the hotel’s All Inclusive Redefined experience.
“This is our flagship hotel,” says Cecilia Svane, Global Marketing Director at Zafiro Hotels. “It has more than 300 rooms, but they are across 11 different buildings so it doesn’t feel like you are in a massive hotel.” The hotel is surrounded by nature, with mountains and views of the ocean, as well as a golf course. “Every room is state-of-the-art,” says Cecilia. “Guests have either a private pool or a heated jet bath built in between the room and terrace, fully enclosed by glass, so you can enjoy the scenery in peace.”
The Zafiro Palace Andratx is one of several luxury hotels on the island owned by Antonia and Maria Plomer. The sisters grew up in hospitality and have updated and refined the family business by embracing the concepts of comfort and luxury developed in the Caribbean. Their hotels are defined by constant improvement and innovation, which has resulted in the All Inclusive Redefined concept, a bespoke service designed by experts in luxury experiences. It ensures the guest is always the focus of attention, starting with the glass of sparkling wine that welcomes them on arrival and ending with a leaving gift as they prepare to say goodbye. Guests who choose this option have access to a huge number of additional benefits, including airport transfers, a VIP concierge service at their disposal throughout the entire stay, priority bookings in any of the hotel’s five first-class restaurants or the luxurious The Gem Spa by Germaine de Capuccini, in-room services such as pillow menus, selecting the best tee-off time at the golf course, or the use of electric scooters to explore the neighbouring towns.
While Zafiro Palace Andratx caters for families – it has a children’s pool (among the ten pools within the hotel complex) and, for the All Inclusive Redefined guests, a babysitting service – this experience is ideally tailored to the whims of adults. Decorated in a contemporary, sophisticated style, using the work of local artists to provide a warm, genuine atmosphere, the hotel is popular with couples or groups of friends seeking to bond in supreme comfort, whether that is over a floating breakfast served in their private pool, at a yoga class, a massage in the spa, or enjoying a sunset cocktail at the bar.
“It’s about relaxation and spoiling yourself,” says Cecilia. Guests can luxuriate in the views, the food, the spa and the facilities in the hotel itself, especially if they book the all-inclusive package. “We have very good restaurants and an excellent spa with a wide range of beauty treatments,” adds Cecilia. “Our visitors receive superb service, and we pride ourselves in providing an experience that defies expectation so the visitor feels pampered and relaxed.”